SHIPPING / DELIVERY
WHERE DO WE SHIP FROM?
We have local printing in over 30 countries which brings your order to you faster! This also reduces transportation of printed goods by 90%, and cuts down on carbon emissions from the transport process.
HOW LONG WILL DELIVERY TAKE?
USA,Canada, Australia, New Zealand: 5-10 Business Days
Europe: 5-10 Business Days
United Kingdom: 4-9 Business Days
Worldwide: 5-10 Business Days
Unfortunately, due to the Covid-19 pandemic, delivery times cannot always be met. Depending on your order and shipping country, taxes and duties may be applicable.
WHAT HAPPENS IF I HAVEN'T RECEIVED MY ORDER?
If you have not received your order within the estimated delivery time, please double-check that you have provided us with the correct information. If you provided correct information, please contact our Customer Service within 30 working days of placing your order, and we will assist you. Click here to contact our Customer Service.
CUSTOMS AND TAXES
Please keep in mind that local taxes and import duties are applicable and are not included in the shipping costs. The customer is responsible for any applicable import taxes and duties. Please check with your local customs office to determine any applicable duties or taxes. We are currently unable to ship to Russia due to import restrictions.
WHAT IF I TYPED IN THE WRONG DELIVERY ADDRESS?
If your order has not yet been shipped, we can usually make minor changes to the delivery address. We are unable to make changes to orders that have already been shipped.
The customer is responsible for entering the correct delivery address. We are unable to refund orders that were delivered to an incorrect address provided by the customer.
CAN I CANCEL MY PURCHASE?
If you need to cancel your order before it leaves our warehouse, please contact us via email within 2 hours of placing it. However, we cannot guarantee that we will have enough time to cancel your order because our packing/shipping department is always trying to get products to our customers as quickly as possible.